'I was so lucky when Mel stepped in to help me out at short notice. She is able to interpret policy to act and advise on, she is an empathetic listener, she has good business acumen and excellent communication skills.

A fantastic all round HR professional, recruitment, absence management, discipline and grievance. Note taking, general HR policy advice.

If you need someone who can pick tasks up quickly and gets the job done accurately with attention to detail; and on time whilst remaining professional and maintaining confidentiality. Mel is the one for you.'

Maria Crookes - Head of Workforce and OD - NHS